Privacy Policy
Last Updated: February 12, 2026
Introduction
Expert Appliance Repair ("we," "our," or "us") operates as a referral service connecting homeowners with local appliance repair professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you contact us or request a referral, we may collect:
- Name and contact information (phone number, email address, mailing address)
- Service location and zip code
- Details about your appliance repair needs
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Connect you with qualified appliance repair professionals in your area
- Respond to your inquiries and provide customer support
- Send service-related communications
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing and Disclosure
With Service Providers
When you request a referral, we share your contact information and service needs with licensed contractors in our network who can fulfill your request. These contractors are independent third parties and are responsible for their own privacy practices.
With Third-Party Service Providers
We may share information with third-party vendors who help us operate our website and provide services, such as:
- Website hosting and maintenance
- Analytics and performance monitoring
- Email and communication services
- Payment processing (if applicable)
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Your Privacy Rights
GDPR Rights (European Users)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
CCPA Rights (California Residents)
California residents have the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed and to whom
- Say no to the sale of personal information
- Access personal information
- Request deletion of personal information
- Equal service and price, even if you exercise your privacy rights
To exercise these rights, please contact us at [email protected] or call (321) 559-0933.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: